Shipping policy
Delivery New Zealand
We offer FREE shipping for all orders in New Zealand.
We will do our best to process and dispatch your order within 1-2 working days. Estimated delivery time frames are below:
- North Island: 1-3 working days
- South Island: 2-3 working days
- Rural Delivery: additional 1-2 working days.
It is recommended you provide a work address for delivery if no one is likely to be home during business hours. All orders will be fulfilled by NZ Couriers. We apologise in advance for any courier delays that may be outside of our control.
Delivery Australia
We charge an $8.50 flat rate for shipping to Australia.
We will do our best to process and dispatch your order within 1-2 working days. Estimated delivery time for standard shipping is 1-2 weeks.
It is recommended you provide a work address for delivery if no one is likely to be home during business hours. All orders will be fulfilled by Australia Post. We apologise in advance for any courier delays that may be outside of our control.
Order tracking
You will receive an email notification when we have shipped your order. This email will contain a direct link to enable you to track your order via the NZ Couriers website.
If you have an account set up on Gutsi.co.nz, you can also access the tracking link going to your ‘My Orders’ page and by clicking on the details of the order.
